How to File a Claim

We understand that accidents are going to occur and we have experts available to walk you through the claims administration process.

It is extremely critical that all accidents be reported as soon as possible.

Step 1
Download and complete the claims submission form.

Step 2

Submit form to Landin Services, LLC

• Fax: (804) 359-9640
• Email to: accidentreport@landinservices.com
• Or, mail to:

Member & Agent Login via the online portal.

Haven’t signed up yet? Email:portalhelp@landinservices.com

Please fill out the form legibly and make sure the person completing the report is authorized.  Provide as much information as possible so that an accurate investigation of each claim can be conducted.  This will ensure that an injured employee will receive the benefits to which he/she is entitled.  On the other hand, those who are not eligible to receive benefits will be identified.

If you do not know the answer to some of the questions or if they do not apply, write either “unknown” or “N/A” in those spaces.  If you have any questions whatsoever, please feel free to call us and we will be glad to assist you.

IMPORTANT REMINDER:  Do not file the First Report of Injury Form (FROI) with the Virginia Workers’ Comp Commission.

File with Company Nurse

If you are enrolled with Company Nurse, you can file a claim through their system.

About Our Claims Management Team

Landin Services, LLC has been handling claims management as the TPA for Virginia Commerce since 2002. Collectively, the claims staff has more than 150 years of experience handling workers’ compensation claims. Contact Landin with claims questions at (804) 359-9600 x18.

Fraudulent Claims

If you see potential for a fraudulent claim or have concerns about other fraudulent activities that might be occurring, please contact the claims staff to discuss at your earliest convenience.